Complete 99 OS

The operating foundation behind Complete 99 service.

Today’s work, kitchen knowledge, inventory, people and brand connect in one way of working—from the branch to service at a customer site.

Outcomes first

What the system is designed to solve

Everyone knows what is next

A role-, branch- and shift-aware “Today” view.

Knowledge becomes process

Recipes, checklists and versions replace oral memory.

An exception becomes action

A shortage, delay or fault gains an owner, target and record.

Growth without copied chaos

Central standards with local permissions and adaptation.

Layers built on one model

01 — 06

01

Opening & shift

Tasks, temperatures, photos, exceptions and sign-off.

02

Recipes & BOM

Versions, ingredients, yield, loss and cost.

03

Stock & procurement

Receiving, counts, shortages, orders, suppliers and waste.

04

People & training

Roles, training paths, shifts and knowledge.

05

Brand & campaigns

Approved assets, leads, campaigns and results.

06

Branches & devices

Location, permission, connection status and events.

Guardrails

Principles that sustain service over time

  • One source of truth for every recipe, task and active version.
  • Clear ownership for every check, exception and corrective action.
  • A central standard that adapts to each site without losing control.
  • Automation supports the team; sensitive decisions stay in human hands.

Built to stay consistent

One standard. A precise fit for every site.

The core keeps recipes, processes and language consistent. The service layer adapts cadence, handoff points and control to the needs of each organisation.

Want to see the flow without exposing a single record?

Open the product tour